# Exception handling

> Process for approving out-of-policy expenses when justified.

**URL:** https://quilometragem.com/glossary/exception-handling

**Summary:** Process for approving out-of-policy expenses when justified.

- Exception handling is the process that lets out-of-policy expenses be approved when there is valid justification — urgent unscheduled travel, legitimate over-cap spend, missing documentation due to force majeure.
- It requires special approval (director or committee), written justification, and an auditable log.
- A high exception rate signals a poorly calibrated policy.

Exception handling is the process that lets out-of-policy expenses be approved when there is valid justification — urgent unscheduled travel, legitimate over-cap spend, missing documentation due to force majeure. It requires special approval (director or committee), written justification, and an auditable log. A high exception rate signals a poorly calibrated policy.